Legal

Provider & Merchant Terms

Last updated 1 August 2026

These terms apply to any professional, skilled worker, contractor, merchant or supplier who applies to join BuildFlow by Ololapopo.

Application and verification

You must provide accurate information and genuine documents. Documents appropriate to your category may include identification, professional certificates or licences, a CV, references, and business or NCA registration documents.
Applications move through screening, interview or assessment, verification and approval. Approval is at our sole discretion and may be withdrawn.
Verification documents are private. They are never shown on your public profile.

Ololapopo & Company assigns work. A client naming you is a preference, not an appointment, and remains subject to availability, suitability and our confirmation.
You may be engaged as an independent contractor unless a separate written employment contract says otherwise. Nothing here creates a partnership or exclusive arrangement.

Work to the agreed scope, programme, statutory requirements and site safety rules, and hold the insurances and licences required for your trade.
Do not solicit clients introduced through the platform outside the platform for the duration of the engagement and for a reasonable period after it.
Client information, drawings and site data are confidential.

Competency tiers — Foundation, Competent, Advanced and Specialist — are assigned by us based on verified evidence, and may be changed.
Only reviews linked to a completed BuildFlow engagement count towards your rating.

Bank or mobile-money payout details are collected only after conditional approval and are held privately.
Payment is made against agreed rates or accepted quotations, on the terms stated for that engagement.

Merchants receive only the quotation requests and orders assigned to them, and must quote in good faith with accurate pricing, availability and lead times.
Goods must match the accepted quotation in specification, quantity and quality. Short or defective delivery must be made good.